Sycora

Terms of
Service.

Clear commercial terms, transparent milestone agreements, 100% intellectual property ownership, and direct senior engineering accountability across all projects.

Commercial Framework2026 REVISION
100% Code & IP Ownership
30-Day Post-Launch Warranty
30-Day Rolling Retainer Terms
Bilateral NDA Protection
100%
Client Code Ownership
Direct GitHub repo transfer
30 Days
Post-Launch Warranty
Included with all releases
Zero
Proprietary Lock-in
Pure, open-source tech stacks
Rolling
30-Day Retainer Terms
Zero multi-year contract traps
Commercial Governance

Master Service Agreement &
Engagement Terms.

ENGAGEMENT_FRAMEWORK

1. Engineering Scope & Sprints

All engineering work, design systems, and digital marketing services are executed through fixed-milestone sprints or transparent rolling retainers with defined deliverables.

Scope Freezing & PRD Sign-Off

Prior to code development, each sprint operates on a frozen Technical Product Requirement Document (PRD) and Entity Relationship Diagram (ERD). Feature additions outside the agreed scope are triaged into subsequent sprint phases.

Standard Enforced

Weekly Staging & Preview Deploys

Deliverables are deployed continuously to private, password-protected staging environments (via Vercel and AWS) for client verification, feedback, and QA testing during active sprint cycles.

Standard Enforced

Milestone Acceptance Criteria

A milestone is deemed complete when all core functional deliverables meet contractual acceptance criteria, including automated build passes and Core Web Vitals targets.

Standard Enforced
IP_OWNERSHIP

2. Intellectual Property & Code Sovereignty

You retain 100% intellectual property ownership of all custom software, design tokens, and infrastructure configurations produced during our engagements.

Total Client Ownership

Upon full payment of milestone fees, all proprietary source code, Figma design files, database schemas, and documentation are transferred 100% to the client with zero ongoing licensing fees.

Standard Enforced

Open-Source & Third-Party Libraries

All third-party frameworks (e.g., Next.js, React, Tailwind CSS, Flutter) remain governed by their respective standard open-source licenses (such as MIT or Apache 2.0).

Standard Enforced

Zero Hostage Code Policy

We do not enforce proprietary vendor lock-ins or restrictive runtimes. You maintain full administrative access to your GitHub repositories and cloud hosting accounts from Day 1.

Standard Enforced
COMMERCIAL_TERMS

3. Fees, Payments & Invoicing

Our pricing structure operates on transparent fixed milestone tiers or 30-day rolling monthly retainers with zero hidden administrative fees.

Sprint Milestone Payments

Fixed-scope engineering sprints typically require an initial milestone deposit prior to development commencement, with subsequent balance settlements tied directly to deliverable releases.

Standard Enforced

30-Day Rolling Retainers

Ongoing advisory and continuous development retainers operate on a 30-day rolling basis, invoiced at the beginning of each billing cycle with flexible termination terms.

Standard Enforced

Late Payments & Suspension

Invoices overdue beyond 14 business days may result in the temporary pause of active sprint deployments until account balances are reconciled.

Standard Enforced
PERFORMANCE_SLAS

4. Performance Standards & 30-Day Warranty

Every project is backed by a 30-day post-launch technical warranty ensuring bug-free operation and contractual speed compliance.

30-Day Post-Launch Warranty

Every production deployment includes 30 days of dedicated senior architect support to resolve any functional bugs or regressions resulting from our deliverables at zero extra cost.

Standard Enforced

Performance & CWV Targets

We engineer web platforms to pass strict Google Core Web Vitals thresholds and mobile load benchmarks as specified in the agreed project PRD.

Standard Enforced

Third-Party Outages Exclusions

Warranty coverage excludes external third-party outages, API rate limit changes, or hosting disruptions outside our direct infrastructure control (e.g., AWS, Cloudflare, or Stripe downtimes).

Standard Enforced
CONFIDENTIALITY_NDA

5. Confidentiality & Non-Disclosure

We uphold strict confidentiality regarding your proprietary business logic, database architectures, and commercial roadmap.

Mutual Confidentiality

Both parties agree to protect and treat all non-public technical specifications, trade secrets, and codebase data as strictly confidential.

Standard Enforced

Bilateral NDA Enforcement

We execute formal bilateral Non-Disclosure Agreements prior to accessing client staging databases, production repositories, or sensitive financial pipelines.

Standard Enforced

Portfolio References

We only publish sanitized, non-confidential case study summaries and technical achievements with prior client consent or anonymized industry framing.

Standard Enforced
TERMINATION_LIABILITY

6. Limitation of Liability & Termination

Our liability parameters reflect standard commercial development protections with clear provisions for mutual termination.

Mutual Termination

Either party may terminate an ongoing rolling retainer by providing written notice 14 days prior to the next billing cycle.

Standard Enforced

Liability Cap

To the maximum extent permitted by applicable law, total aggregate liability arising out of any engagement is capped at the total amount paid by the client under the specific Statement of Work.

Standard Enforced

Governing Law

These terms and any associated project agreements are governed by and construed in accordance with applicable commercial law, with disputes resolved through direct executive negotiation.

Standard Enforced
TRANSPARENT COMMERCIAL FRAMEWORK

Ready to Scope Your Project With
100% Code Ownership?

We deliver fixed-milestone quotes, clear timelines, and bilateral NDAs prior to any code commitment.

30-Day Rolling Terms • Direct Senior Architect Review